Insight Loss Adjusters' experience in handling large and complex claims, as well as its commitment to high standards of professionalism, has been recognised notonly by international underwriters, but also from the judges for this award.

Insight Loss Adjusters was one of the first international loss adjusting firms on the scene following the snowstorms and earthquake in China and cyclone in Myanmar. Thanks to its close relationships around the region and support from local associates, Insight's adjusters could gain entry into Myanmar soon after the disaster. The company's growing network in China meant it was able to work on cases speedily and give maximum support to its principals despite difficult circumstances.

Apart from China, the pan-Asian loss adjusting group has also strengthened its network in the Malaysian and Philippine markets. It has been appointed to handle a few large claims, including catastrophes, and has also augmented its staff and resources in these countries.

Insight's high standards of professionalism, honesty, transparency and integrity have won trust from the international underwriting community. It was appointed Lead Adjuster by leading London market underwriters on two mega-infrastructure projects in Singapore. Insight also successfully worked to conclude the Nicoll Highway Mass Rapid Transit claim -- Southeast Asia's largest and most complex construction claim which took almost four years to complete. The settlement required a great deal of expertise and involved many different parties across the world.

Insight is the Board Secretary and the Asia Regional Office for VRS Adjusters, a leading global adjusting house based in the US, handling catastrophic losses and claims for global insurance programmes. As Lloyd's agents in Singapore and Malaysia, Insight actively partners Lloyd's Marine Intelligence Unit in providing shipping intelligence to the international maritime and insurance markets. Such crucial information is relied upon by the global community in its fight against terrorism.

Insight has also improved its processes for the benefit of its customers. Its E-Notification of claims system has made it easier for claimants to submit notifications on a 24/7 basis. This has been especially useful for mega construction projects and multinational operational insurance programmes, where early alerts of all interested parties are essential in rendering excellent service.

Such achievements have helped Insight enjoy significant growth and made last year one of the most successful in the firm's 16-year history.